Sprinklr named a Strong Performer in Contact Center As A Service Platforms Report Q2 2025

Forrester evaluated the 10 most significant CCaaS platforms based on two categories: current offering and strategy.

The Forrester report states, “Sprinklr is a best fit for digital-first brands and organizations seeking AI and automation to improve their customer service.”

Get the full report to see how Sprinklr stacks up among the top vendors.

I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.

I agree to my information being processed by TechTarget and its Partners to contact me via phone, email or other means regarding information relevant to my professional interests. I may unsubscribe at any time.

To opt-out from further communication, please mark this check box. To know more about how TechTarget process your personal data please read our privacy statement.

I have read and understood privacy statement of TechTarget